Reference

How K Bazi Handles Your Privacy

Your account information stays with us — not shared, not sold. This policy explains exactly what we collect when you use K Bazi, how we store it, and what you can do about it.

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PRIVACY CONTACT

Reach Us About Your Data

Questions about what data we hold, requests to update your details, or concerns about how we use your information — all of these go through our support team. You can reach us via live chat directly in the app, by email, or through the account help section. We aim to respond to data-related requests within a reasonable timeframe.

Live Chat Open the K Bazi app or site and tap the chat icon — privacy questions are handled by our account support team directly.

Email Support Send your data request or privacy concern to our support email. Include your registered account number so we can locate your record quickly.

Account Help Log into your account and go to Account Help. You can submit a data access or correction request from there without contacting support separately.

DATA HANDLING STANDARDS

Security, Retention and Your Controls

We use SSL encryption on all data in transit, including payment confirmation flows for bKash, Nagad, and Rocket. Account passwords are hashed — we do not store them in readable form. Your data is kept for as long as your account is active and for a period after closure as required by applicable rules. You can request a copy of your data or ask for corrections at any time through our support channels.

Encryption in Transit

All data moving between your device and our servers is encrypted via SSL, including every payment confirmation you send through your mobile wallet.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand page performance. Non-essential cookies can be turned off in your browser settings.

Data Retention

We hold your account data while your account is open and for a defined period after closure. After that window, personal data is deleted or anonymised.

Access and Correction

You have the right to ask what data we hold about you and to request corrections. Submit the request through live chat or the account help section.

What We Collect and Why

K Bazi Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the information needed to run it — your name, contact details, and the payment method you connect, whether that is bKash, Nagad, or Rocket. We also log activity like deposits, withdrawals, and session times so we can

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verify transactions and keep your account secure. Device data — browser type, IP address, and connection timestamps — helps us detect unusual access and protect your wallet. We do not collect more than we need. Payment data linked to bKash, Nagad, or Rocket is handled through
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the respective mobile wallet flow and is not stored on our servers beyond the reference number needed to confirm a transaction. Cookies on our site are used for session management and basic analytics — you can limit non-essential cookies through your browser settings. This policy applies
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where use is permitted under local law and eligible regions. If local law in Bangladesh restricts any part of this service, that takes precedence and we will note it where relevant.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy

If something in this policy is not clear, the answers below cover what most people ask. For anything not listed here, our support team can help.

We collect your name, contact details, and the payment method you register — bKash, Nagad, or Rocket. We also log your session and transaction history to manage your account securely.

No. Your wallet PIN stays between you and your mobile wallet provider. We only store a transaction reference number to confirm a deposit or withdrawal was completed.

Only authorised K Bazi staff involved in account operations and security reviews. We do not sell or share personal data with third parties for marketing purposes.

Log into your account and use the Account Help section to submit a data access request, or contact us via live chat. We will respond within a reasonable timeframe.

Yes, you can request deletion when you close your account. Some data may be retained for the period required under applicable rules, after which it is deleted or anonymised.

This policy covers accounts where use is permitted under local law and eligible regions. If local law in Bangladesh affects how your data is handled, those rules take precedence.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How K Bazi Handles Your Privacy

Reach Us About Your Data

Security, Retention and Your Controls

Encryption in Transit

Cookie Controls

Data Retention

Access and Correction

Common Questions About Your Privacy

01 What personal data does K Bazi collect when I open an account?

02 Does K Bazi store my bKash or Nagad PIN?

03 Who can see my account and transaction data?

04 How do I request a copy of the data K Bazi holds on me?

05 Can I ask K Bazi to delete my account data?

06 Does this privacy policy apply to me in Bangladesh?

Privacy Policy

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