Reference

What You Agree To When You Use K Bazi

These terms set out the rules for opening and using your K Bazi account — including how payments work, what we expect from you, and what you can expect from us.

Account eligibility rulesbKash, Nagad, Rocket payment termsWithdrawal conditionsAccount suspension policy
K Bazi What You Agree To When You Use K Bazi
HOW WE HANDLE YOUR ACCOUNT

Account Security and Your Rights Under These Terms

Your K Bazi account is protected by encrypted login and OTP verification on every new device. We do not share your registered mobile number or wallet details with third parties outside of payment processing. You have the right to request a full copy of your account data, to ask us to correct inaccurate details, and to close your account at any time through the settings page. Retention: we keep your transaction history for as long as required under applicable rules, then delete personal data that is no longer needed.

OTP Device Check

Each time you log in from a new phone or browser, we send an OTP to your registered number. This stops anyone accessing your account from an unrecognised device without your knowledge.

Wallet Data Handling

Your bKash, Nagad, or Rocket account number is stored only to process your transactions. We do not use it for marketing and do not pass it to game studios or content providers.

Data Access Request

You can ask us to confirm what personal data we hold about you. Email our support address from your registered account and we will respond with the details we have on file.

Account Closure

To close your account, go to Settings and select Close Account. Any pending withdrawal to your mobile wallet will still be processed after closure once identity verification is complete.

TERMS CONTACT PATHS

Reach Us About Your Account Terms

If you have a question about how these terms apply to your account — a transaction dispute, an eligibility query, or a request to close your account — you can reach our team through these channels. We handle terms-related queries separately from general game support so your concern gets to the right person.

Live Chat Start a chat directly from your account dashboard. Available for account and terms queries during our support window — look for the chat icon at the bottom of the screen.
Email Support Send your query to our support address listed in your account profile page. Include your registered mobile number so we can match your account quickly.
Wallet Dispute Form For bKash, Nagad, or Rocket payment disputes, use the dedicated form in the Payments section of your account. Attach your transaction reference for faster resolution.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice — covering eligibility, payments, account actions, and how to contact us if something needs fixing.

You must be of legal age in your jurisdiction and in an eligible region. Availability depends on local law — it is your responsibility to confirm that using K Bazi is permitted where you are before registering.

We notify you via your registered contact before major changes take effect. Continuing to use your account after the notice period means you accept the updated terms. You can close your account if you do not agree.

Yes. Any payment made through bKash, Nagad, or Rocket is governed by these terms alongside the rules of those payment networks. Once a transfer clears, it cannot be reversed by K Bazi.

Yes. Email us from your registered address and ask for a data summary. We will confirm what personal information and transaction records we hold and respond within a reasonable timeframe.

Use the Wallet Dispute Form in the Payments section of your account. Include your bKash, Nagad, or Rocket transaction reference so our team can trace the transfer against your wallet record.

Go to Settings and select Close Account. Any pending withdrawals back to your mobile wallet will still be processed after closure, subject to identity verification being completed first.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.